Consumer Expectations Shaping the Online Auction Experience
YOUR INTEGRATED EVERYTHING-AFTER-THE-AUCTION SOFTWARE SOLUTION
Shipping Saint˚ is a web-based packing and shipping management software designed to streamline your packing-and-shipping experience. Shipping Saint helps automate your customer communications, payments, inventory management, shipping quotes, labor & material tracking, shipping insurance, and more. Shipping Saint combines robust functionality with the simplicity of a user-friendly, drag-and-drop interface.
AUTOMATE ROUTINE CUSTOMER COMMUNICATIONS
Shipping Saint automatically texts & emails your winning bidders their invoice, giving them the ability to pay quickly and easily from their phone or email. If the account remains unpaid, it sends periodic follow-up reminders. You're notified immediately upon payment. Once the order ships, the tracking number is sent to your customer.
GET PAID FASTER WITH TEXT & EMAIL PAYMENTS
Accepting customer payments via automated text & email invoicing gives your customers the ability to view their invoice and make payment immediately, so you get paid and can process orders more quickly. With text invoicing, users report nearly twice the number of payments within the first 2 hours, increasing the number of same-day shipments.
SINGLE ENTRY FOR MULTIPLE PLATFORMS
Different online auction platforms use different spreadsheet and image formats for uploading auction information. Shipping Saint automatically re-formats the data from each platform, providing a single, standardized format. There's no need to double-enter information for shipping. In fact, you don't need to re-input information for shipping at all; formats to ensure uniform identification in our system, allowing you a single, consistent format. There's no need to double enter information!
TOUCHSCREEN INTERFACE OFFERS DRAG & DROP EASE
Shipping Saint’s touchscreen interface makes bulk packing-and-shipping a breeze. By integrating data from online auction platforms, shipping carriers and insurers, we streamline shipping logistics, inventory management, labeling, insuring and more. With Shipping Saint, access to all the information you need is at your fingertips!
COMPARE RATES TO MAKE SHIPPING PROFITABLE
Integrated with all major carriers, Shipping Saint allows you to view, compare shipping rates and select your chosen carrier for each item. Shipping Saint makes the shipping process more efficient and profitable, allowing shipping to become an additional revenue stream for your business!
VERIFY CUSTOMER SHIPPING ADDRESSES
Shipping Saint verifies addresses with the National Address Database, reducing shipping errors or returned packages due to "address not found" results by the carrier. We also require that the buyer verify the shipping address before viewing or paying their shipping invoice, as well as to indicate whether they would like you to ship the item to them or hold it for pick-up.
ASSIGN APPROPRIATE INSURANCE COVERAGE
Knowing the sale price of each item, Shipping Saint can automatically assign the appropriate amount of insurance coverage for each shipment - even multi-item shipments. We also handle claims. By coordinating auction houses, carriers, insurance providers and buyers, the claims process is more efficient, reduces fraud and gets more claims approved.
IMPROVE SHIPPING LABEL EFFICIENCY
Print shipping labels for all your paid invoices at the push of a button. Shipping labels for all paid invoices can be printed with a single click. No more re-entering addresses or printing labels one at a time. The label printing process is completed in seconds, not minutes or hours!
TRACK LABOR AND INVENTORY COSTS
Shipping Saint automatically tracks labor time and packing supply inventory as part of the on-screen packing workflow. You'll know just how much the process costs you to better set your packing rates and make the packing & shipping process profitable.
SCRAP THE PAPER TRAIL WITH DIGITAL RECORDS
Shipping Saint electronically maintains the selling data and the ability to pull, pack, label and ship from a table or mobile device, eliminating the need for keeping reams of paper after the sale.
WE HANDLE CLAIMS FOR DAMAGED SHIPMENTS
By coordinating auction houses, carriers, insurance providers and buyers, the claims process is more efficient, reduces fraud and gets more claims approved.
What are users saying about Shipping Saint?
ANSWERS TO YOUR QUESTIONS
How will Shipping Saint help me save money shipping online auctions?
By saving you about half the time shipping out each auction. With the extra time savings, some of our customers have even added more auctions. Others have found they're able to add more lots per auction, with the capacity to process, pack and ship those items without additional online auction fees or labor costs. More revenue, more profits, same expenses.
How much time can this save?
Depending on the features you use, Shipping Saint will save you 50-70% packing and shipping each auction.
How can Shipping Saint help my shipping process?
Shipping Saint organizes the workflow into easy-to-understand stages. Employees know exactly at what stage the Lot (Item) is throughout the process. It also tracks the location of the Lot/Package so it's easy to locate without having to search through piles of boxes. .
How can Shipping Saint save me time communicating with customers?
Shipping Saints automates routine customer communications for you. Upon closing an auction, Shipping Saint immediately emails winning bidders on the status of their items, along with their invoice. The invoice notification allows them to pay directly by phone or email. This communication step dramatically reduces the number of phone calls auction houses receive from inquisitive customers.
How can Shipping Saint help me monetize my shipping process?
Shipping Saint allows you to view, compare shipping rates and select your chosen carrier for each item. By making the shipping process more efficient and profitable, Shipping Saint allows shipping to become an additional revenue stream for your business. Shipping Saint also has features built in for tracking labor time and packing supply inventory through the on-screen packing workflow. You'll know just how much your packing-and-shipping process costs you to better set your packing rates to ensure profitability.
I use an outside pack/ship company. Can they use your system?
Absolutely! Shipping Saint was first designed for a Pack & Ship store! You can authorize your Pack/Ship service to access your customer & item information for them to pack and ship your auction. They'll know what items need to be packed and are ready to ship in real time.
How much does it cost to use Shipping Saint?
Only $1 per shipping invoice. That's it. There are no monthly fees, minimum usage requirements or penalties for not using Shipping Saint in a given period. Just $1 for each invoice you send out.
Can I see how Shipping Saint works before I sign up?
Of course! Call (812) 233-3949 to schedule a free demonstration. You can ask any other questions you may have in person, on the phone or online!
I need Shipping Saint now! How do I sign up?
Call (812) 233-3949 and we'll walk you through set-up your account, setting up your preferences, answering questions, and helping automate and make your packing department profitable.