What is Shipping Saint?

Shipping Saint is a web-based software solution designed specifically for the Auction Industry to streamline the entire post-auction workflow. By seamlessly integrating auction houses, online platforms, buyers, shipping carriers and insurers, Shipping Saint automates routine tasks and communications, saving valuable time, reducing costs, and improving customer satisfaction. 

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How will Shipping Saint help save me time in the post-auction process?

Shipping Saint saves auctioneers time in the post-auction process by automating and organizing every step - from invoicing and payment tracking to packing, shipping and customer communication. Our system consolidates orders, generates shipping labels, and sends automatic updates to buyers, eliminating the need for manual followups. Auctioneers no longer have to juggle spreadsheets, emails, orders from different shipping platforms, individual labels, tracking information, etc. Everything is managed in one place, cutting hours off fulfillment time and reducing costly errors.

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How much time can Shipping Saint save me?

Shipping Saint can save you between 50-70% of the time typically spent on packing and shipping, depending on your auction size and the features you use, freeing up hours to focus on growing your business. 

 

What types of features does Shipping Saint offer?

Shipping Saint offers a full suite of features designed to streamline post-auction operations, including buyer communication tools, buyer pickup scheduling, fraud detection, automated invoicing, multi-carrier rate comparisons, shipping address verification, integrated shipping label creation, real-time order tracking, packing workflows, insurance integration, insurance claims processing, white glove and local delivery services, and more. All features are built to save time, reduce errors and improve the customer/buyer experience, and Shipping Saint is constantly innovating to expand and improve its features offering.

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How do I get started with Shipping Saint?

Getting started is easy. Just click the "Schedule a Free Demo" button at the top of this page and fill out a short form, and a Shipping Saint sales team member will reach out to connect with you. Prefer to talk to someone directly? You can call us at 812-233-3949, or email Shipping Saint at info@shippingsaint.com. From there, we'll guide you through account setup, integration with your auction platform, and provide onboarding support to ensure a smooth transition.

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How can Shipping Saint help my shipping process?

Shipping Saint simplifies and streamlines the entire shipping workflow. It breaks the process down into clear, easy-to-understand stages, so your team always know exactly where each lot item is from start to finish. Plus, it logs where every item is so you can easily find it without wasting time digging through boxes or shelves. 

 

How can Shipping Saint save me time communicating with customers?

Shipping Saint saves you valuable time by automating routine customer communications. With Shipping Saint, users can customize their messaging for various common post-auction scenarios, ensuring a personalized experience without the manual effort. As soon as an auction closes, Shipping Saint automatically texts or emails winning bidders their invoice. Buyers can conveniently pay directly from their phone or email without needing to contact your team. Once invoices are paid and items move into different stages of the post-auction process, Shipping Saint continues to send timely status updates, keeping buyers aware each step of the way. This consistent communication dramatically reduces the volume of incoming calls from inquisitive customers, allowing you and your staff to stay focused and efficient. 

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I use an outside pack/ship company. Can they use your system?

Absolutely! Shipping Saint was originally built with a Pack & Ship store in mind! You can easily authorize your third-party shipping provider to access the necessary customer & item information directly through the system. They'll be able to see real-time, which items are ready to be packed and shipped in real-time, ensuring accurate, timely fulfillment on your behalf.

 

How much does it cost to use Shipping Saint?

Shipping Saint is a pay-as-you-go solution, with no monthly fees or hidden charges. You'll pay just 10¢ per order imported into the system and $1 per shipping invoice. That's it. Your total cost is based entirely on your usage, making it a flexible, cost-effective option for auction houses of all sizes.

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Can I see how Shipping Saint works before I sign up?

Of course! Call (812) 233-3949 to schedule a free, no-obligation demo. You'll get a firsthand look at the syste and have the opportunity to ask questions, whether by phone, online or in person.

 

I need Shipping Saint now! How do I sign up?

Ready to get started. Just call (812) 233-3949! Or click the "Schedule A Free Demo" button and we'll reach out to you. We'll walk you through the entire setup process — from creating your account and configuring your preferences to answering your questions, and helping you streamline and automate your packing department for maximum efficiency and profitability.

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